Definitely a five star review. I was greeted immediately upon arrival, information taken and car serviced at scheduled time. The customer service was top notch and the staff that waited on me was very professional, and courteous.
Brought my car in broke, brought it home fixed for ~10% less than the estimate.
Love these guys!!!!
Amazing service!!! Beautiful shop super clean and the staff was friendly.
This is hands down best service center I have been to I am a retired GM worker from Fremont Fremont I was impressed from the moment I walked in but the service was absolutely great and I was very pleased by the work done to my vehicle I used to live in San Jose area and I've had gone to many shops and also have friends with shops they're pricing is very compatible to everyone else but and else but the work is much better The young lady on the counter was Very polite and very knowledgeable in her work Thank you BMR for the great service
Excellent as always. Trustful
I have recommended them several times. I call make an appt, keep my appt and they do everything they promised to do. They even accommodated my need for a short appt
After speaking with the owner and showing him my concerns. He addressed them immediately and appropriately. I would refer to this company based on that fact alone. Thank you...
Wow I was completely blown away by how how awesome this Experience I had from when I 1st walked in being a retiree Irene from the General Motors in Fremont and also working for new United motors the og and plant as well All my years working in the auto industry I have never seen such a great placeI could not wait to start texting all my call workers from both General Motors and United motors so 1st so that can come out to see This shop took some great photos for them to see now I have at least 6 friends from Bay area who are wanting to come sometime soon BMR Will be my place for auto care thank you for the great serviceAnd thank you so much Sharayah Who was working at the counter it was a great pleasure chatting with her she's It's very knowledgeable in her work but also a great host She gave me such a warm welcome I would not expect in most auto stores I never knew Napa had such a shop like this Again thank you and thank you again again for the great service we were very happy with our vehicle we are gone
Great job as always. Called for a very last minute appt (on a Monday) and BMR squeezed me in! Thank you for always being there as someone I can count on.