Something hit the underside of my car and immediately there was a popping sound when I applied the brakes so I took my vehicle to Les Schwab (great brake work and awesome warranty). After evaluating, they informed me that my rack and pinion needed to be repaired. They then referred me to BMR. As soon as I got home I contacted that shop and explained the situation. At first I was told that there were appointments available later in the week. I then explained that I really needed the vehicle fixed prior to that as I had important medical appointments I couldn't miss. The young lady assisting me then asked if I could bring my vehicle in the next day - I instantly agreed. The next morning I dropped off the vehicle and I was immediately given a quote. When I went to pick up my car, I found out the popping sound was from one of the front rods which they fixed, but the rack and pinion did need repairing so it was a good thing I did hit something. In addition, they also replaced my back braking light. I asked how much more that was and was immediately told that they were sticking to the quote I was given. My car drives beautifully and am so pleased with their wonderful customer service. Would highly recommend BMR to those that need this type of repairs.