Always excellent service! Since I wait for my car it's pretty speedy as well! They never charge for unnecessary services either!
Incredible quick response times on issues with your vehicle. My car arrived at the shop in the morning and was completed by three for a water pump replacement. The price was exactly as quoted, no hidden fees.
Best automotive speed shop in town.
Excellent service, helpful & friendly staff.
Great people, great prices
They treat you like family. They’re trustworthy, compassionate, and truly have your best interest in mind. Both with your piece of mind that the job was done right, and knowing that you paid a fair price for the work that was performed.
The service adviser, George, who was working on that Saturday was outstanding. I dropped the vehicle when they opened. I received a call not long after I left and was told the problem. They were able to get the part that day and had me back on the road early that afternoon. Great place with knowledgeable people and I like that they offer a discount for AAA members.
Excellent as always.
As always the staff and mechanics did an excellent job. It doesn’t matter what type of vehicle you take them they get it done right.
From the friendly greeting at the front door and front desk to the moment you are handed or keys after the completion of the project/repair, I'm impressed each time I have taken one of my vehicles in for service or repair. I strongly suggest that if you are currently using a dealership to work on your car or truck, BMR Napa will meet and exceed your needs and expectations. Great place!