My 2003 Honda Accord had a power steering fluid leak from the upper pressure hose and to replace it would require me to crawl underneath the vehicle. I usually perform minor auto maintenance tasks myself but my wife prohibits me from performing any step that requires me working underneath the vehicle hence I have to get the work done professionally at a local shop. My regular go-to shop couldn't fit me in that morning so I had to call around to see who can take the job. Reached BMR Napa Antelope and spoke to Alex and he gave me a fair quote. Called again and spoke to Kassi and she was able to find a 1-hour window to obtain the part and squeeze me in on such short notice. The shop floor was very busy that morning. Work was beautifully done a little past scheduled window. The mechanic also cleaned up the fluid spills around the engine compartment. Alex, Kassi, and the unnamed mechanic had saved the day. Wow!